The Cross Keys Hotel - New Galloway

High Street, New Galloway, United Kingdom, DG7 3RNshow map
Check rooms and rates
Get Prices
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Overview

The spectacular The Cross Keys Hotel is rated 3 stars and comprises 10 rooms with homely comforts.

The hotel is right in the heart of New Galloway. Guests can get to New Galloway city center, which is 1 km away.

Threave Castle is 19 km of the property, while Abington Services is around 56 km away.

Rooms

The hotel's cozy rooms are appointed with individual climate control, multi-channel TV, a dressing area, a writing table and a DVD player. The rooms have a view over the garden. They also include bathrooms with a shower, a hairdryer and bathrobes.

Eat & Drink

The hotel’s popular restaurant serves a variety of local dishes. Guests can eat at The Smithy and Kitty's Tearoom, situated within a 5-minute walk of the venue.

Services

Such business facilities as a meeting room and a photocopier are also available on site.

Relax

The hotel provides canoeing, horse riding and golf for an active pastime.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of rooms:   10.

+ More- Less
Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services
Food/ Drinks

Bar/ Lounge area

Restaurant

Spa and relaxation

Massage

Laundry
Adults only

Sports & Fitness

  • Wind surfing
  • Canoeing
  • Hiking
  • Horseback riding
  • Cycling
  • Golf course
  • Fishing

Services

  • Housekeeping
  • Laundry

Dining

  • Restaurant
  • Bar/ Lounge area
  • Packed lunches

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Board games

Spa & Leisure

  • Massage

Room features

  • Heating
  • Tea and coffee facilities
  • Ironing facilities

Self-catering

  • Electric kettle

Media

  • AM/FM alarm clock

Room decor

  • Carpeted floor
+ More- Less
Good to know
Check-infrom 15:00-23:00FREECheck-out07:00-10:00FREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less

Rooms and availability

+ More- Less
Location
  • Restaurants
  • City landmarks
Kitty's TearoomKitty's Tearoom200 ftHigh Street
The SmithyThe Smithy200 ftHigh Street
The Cross Keys HotelThe Cross Keys Hotel200 ftHigh Street
+ More- Less
Threave CastleThreave Castle11.6 miCastle Douglas
+ More- Less
Getting around
Airports
Prestwick (PIK)34.9 mi
Glasgow International (GLA)56.4 mi
+ More- Less
Reviews
8.0
FabulousBased on  11  reviews
  • 8.8
    Superb

    Bed was very comfortable and the breakfast was excellant.

    Parking was an issue. I ended up pahaving to park quite some distance away from the hotel.

  • 9.6
    Exceptional

    No nonsense small town hotel, with a nice room, efficient staff, and great bar and restaurant

  • 5.0
    Guest rating

    Friendly owner once she relaxed her reserve. Very accommodating for some of our party who were allowed to take up their rooms by 11am in order to change for a wedding. This was very much appreciated. The bar has a warm friendly atmosphere and the amiable host supplies pre meal drinks and bonhomie while taking orders and ending our evening in fine style by dispensing from his stock of single malts.

    There is no private car parking on site; your confirmation said there was. Only for cycles and motorcycles. Very small ensuite. Door of our room (1) needed slamming to close the latch lock.Serving staff at the evening meal not very professional; main courses delivered before our starters. Cold plates for hot dishes at breakfast but hey, some people prefer it that way! Overall we thought it a little too pricey for what was on offer.

  • 7.0
    Very good

    Hotel was situated in the centre of New Galloway, a small town about 10 miles from Castle Douglas. The place had a family feel to it and the decor was tasteful. The associated pub meant we could have a drink in the evening or a meal in the resturant. The menu was varied and had specials. Good sized room and nice decor.

    The room the first evening and morning were cold because the heating had not for some reason been turned on. The room only had a shower in it. For the price of the room (£89 per night), I would have expected a bath. Neither the bar or resuturant were open during the day. Not sure whether this was because it was low season (early December). As as party of 12 staying at the hotel, we ate in the resturant on Sunday evening. The price of the food was good and tasty, though the main part of the meal could have been served hotter; this seemed to be a consistent finding on that evening. I would recommend the hotel but tell people about bar/meal arrangements.

  • 10.0
    Exceptional

    Dog friendly, very welcoming and friendly.

  • 8.8
    Superb

    Very lovely old former coach Inn in the countryside. Very friendly staff. Pittoresque hotel and chambers. Marvellous diner. Absolutely to do if you're in the neighbourhood.

  • 10.0
    Exceptional

    Really friendly staff. Quiet and clean rooms with a huge bathroom. Would definitely stay there again

  • 7.4
    Very good

    location. within 5 minutes of where we needed to be for business

    bed too soft

  • 5.0
    Guest rating

    We ate dinner at the hotel and it was very good. Free wi fi. And the quiz was enjoyable.

    We arrived to find that the hotel did not supply soap and Shampoo, when we asked about it we were told that it costs too much to supply shampoo and they would have to increase the prices if they did. Considering that they charged us £84 for the room for one night b&b, I think that was an extremely poor reply. The room was smallish, the ensuite very small and the door to the shower was broken hanging by a bit of plastic. For dinner we sat at an empty table near the bar as other people were sitting in that area eating, and we gave our order but the waitress said that we couldn't eat at that table because the three men sitting at the bar were going to eat there and we must move to the dinning room, the table had no reserve on it, no indication that it was booked. The three men said they were happy to move to another table but she insisted, so to avoid an argument we moved to the dinning room, there was no one else there, it was in darkness we had to find the light switch and switch it on ourselves. We were there on our own for 20 minutes until other diners arrived. The cooked breakfast was not great, we even had tinned tomatoes instead of fresh.

  • 10.0
    Exceptional

    Nice Welcoming friendly and comfortable hotel ....

  • 8.2
    Fabulous

    De rust in het gebied waar dit hotel staat en de netheid binnen.

+ More- Less
Good to know
Check-infrom 15:00-23:00FREECheck-out07:00-10:00FREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Prestwick (PIK)34.9 mi
Glasgow International (GLA)56.4 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Cities nearby